Best Buy Guadalajara Mexico May 2026

The year 2020 marked a turning point. The global COVID-19 pandemic severely impacted brick-and-mortar retail globally, but for Best Buy in Mexico, it was the final catalyst for a total exit. In November 2020, Best Buy Co. Inc. announced it would close all 41 of its remaining stores in Mexico, including all Guadalajara locations, by December 31, 2020.

When Best Buy entered the Mexican market in 2008, it offered something distinct: a vast selection of gadgets under one roof, paired with knowledgeable staff (often similar to Geek Squad services) and high-quality display setups. In Guadalajara, the company established a strong footprint in premium locations, operating five key stores. These included prominent sites in high-end shopping centers such as Galerias and Andares in Zapopan, along with locations in Plaza Forum (Tlaquepaque), Punto Sur (Tlajomulco), and an "express" store in Plaza Midtown. best buy guadalajara mexico

Competitors such as Grupo Elektra, which kept their stores open during lockdowns by claiming essential business status, offered a more intense, price-sensitive retail environment. The year 2020 marked a turning point

For Guadalajara residents, this meant easy access to the newest laptops, 4K screens, and gaming consoles. The brand was generally well-regarded for its customer service and product variety, attempting to bring the "specialty store" experience to a market largely dominated by department stores. In Guadalajara, the company established a strong footprint

The prolonged lockdown and the uncertainty of future earnings made maintaining 41 physical stores unsustainable.

While Best Buy promised to honor all labor commitments and warranties under Mexican law, the exit left a void in the premium electronics market in Guadalajara.

The cost of renting space in top-tier Guadalajara malls like Andares and maintaining specialized staff did not align with profit margins.