Inside the file, you will find a URL (e.g., https://dropbox.com... or https://google.com... ).
Copy the link and paste it into your web browser.
Use Notepad (Windows), TextEdit (Mac), or any text editor on your phone.
This write-up covers the common scenario where a buyer downloads a .txt file instead of a graphic (JPG, PNG) or document (PDF) from Etsy . The Problem: Why Did I Download a .txt File?
If the link is broken, inform the seller via Etsy messages. Important Notes
You generally cannot download digital purchases through the Etsy app. You must use a web browser on a desktop or mobile device.
Check the file for hidden text or links that might look like instructions rather than a direct download URL.