Forever 21 Buy Online Return: In Store

Returned items must be unwashed, unworn, and undamaged with all original tags attached.

Follow the prompts to select the items you wish to return. Step 3: Generate and print a prepaid return shipping label. forever 21 buy online return in store

Pack your items securely and drop them off at the designated carrier. Key Return Policies Returned items must be unwashed, unworn, and undamaged

As of April 2026, . All items bought through the Forever 21 website or mobile app must be returned via mail through their online portal. Return Process for Online Orders Pack your items securely and drop them off

Food, cosmetics, jewelry, underwear, select lingerie, swimwear, and clearance items marked as "Final Sale" cannot be returned.

Items must be sent back within 30 days of receipt to qualify for a refund.

Note that all returns, gift cards, or store credits issued before May 1, 2025 , are no longer accepted due to a change in company ownership.