Google uses specific descriptors on bank statements (e.g., "GOOGLE*App developer name") to help you identify legitimate purchases.
: Use the Unrecognized Transactions Troubleshooter to confirm if a charge is from Google Play. play buy
This report outlines the procedures for reporting issues related to purchases ("play buy") on the Google Play Store, including fraudulent apps, unauthorized charges, and refund requests. Google uses specific descriptors on bank statements (e
: If you find an unauthorized charge, use the Report Unauthorized Purchases form . : If you find an unauthorized charge, use
Select a reason (e.g., "Harmful to device" or "Fraud") and submit.
: You can track the progress of your claim through the same portal. 3. Requesting Refunds for Recent Purchases
If an app you purchased is fraudulent, deceptive, or violates policies, you can flag it directly to Google for investigation.
