: Many firms used "reengineering" as a polite word for mass layoffs.
Hammer and Champy viewed Information Technology as an , not just a tool. IT shouldn't just make old processes faster. Reengineering the corporation : a manifesto for...
: Don't just automate old ways. Throw the old system away and start with a "clean sheet of paper." : Many firms used "reengineering" as a polite
IT should allow companies to work in ways that were previously impossible. Reengineering the corporation : a manifesto for...