Desktop versions of Microsoft Excel (Note: AZMATH is not compatible with web-based Excel versions). Create Report for Technical Support - OMAX® GlobalMAX Help
Support technicians ensure the system remains compatible with the following environments: Windows 3.1 through Windows 11 .
Users are encouraged to use "Additional notes" fields in support reports to describe specific symptoms or issues encountered during operation. 4. Technical Specifications for Support Technical Support Services – AZMATH
Specialized support is available for various modules, such as risk management and educational/commercial tools, though certain modules like the Equity Module may have restricted availability depending on the service tier. 3. Reporting and Diagnostic Services
The system is built on a complex architecture of over and 16,000 lines of Excel Macro/VBA code . Support services typically focus on maintaining this infrastructure for non-web-based versions of Microsoft Excel (from Excel 5 to Excel 2024) running on Windows. 2. Core Support Features Technical assistance for AZMATH users generally includes: Desktop versions of Microsoft Excel (Note: AZMATH is
Support requests typically require users to provide their name, company, and phone number to help technicians identify the specific equipment and installation type.
The system is programmed to automatically handle user errors, minimizing the need for manual troubleshooting by inexperienced staff. Reporting and Diagnostic Services The system is built
A comprehensive 200-page digital manual is integrated directly into the system to provide immediate user guidance.
